Conflict is a sure thing – both in the workplace and life in general. Conflict itself is not the problem – it is how it is handled and resolved. This week’s conversation is “healthy conflict” in the workplace and how a high performing organization provides a mechanism for resolution. Dictatorial approaches to conflict – (I.e. “because I said so” -or some variation thereof) -is no longer acceptable. A true leader does several things: 1) recognizes that there is an “issue” in the group; 2) hits it head on. Why? Failure to do so allows for the human mind to conjure up all sorts of assumptions and distortions that create a larger problem. Conversation starter:
- Is conflict an issue in your organization?
- If so, do you have a process in which to address healthy conflict?
- Are there “silos” and attitudes of WE vs. THEM
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(C) Lynne Pope, New Level Advisors, 2017